It's the Way You Say It

It's the Way You Say It

Becoming Articulate, Well-spoken, and Clear

Book - 2013
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Book News
Fleming, a speech pathologist and communication coach, presents a guide for anyone seeking to improve the quality of their speech and interpersonal communication. She draws on decades of experience as a speech pathologist and addresses both acute and less severe issues. She devotes a chapter to resolving specific problems, like speed-talking or indecisive talking, but also writes for the confident enough speaker who wants to develop a dynamic and articulate voice. She looks at the relationship between verbal and nonverbal cues in interpersonal communication, offering advice on looking confident. The final chapter focuses on speaking in professional settings. This is a useful book for anyone who has to speak at length regularly, especially orators. Annotation ©2013 Book News, Inc., Portland, OR (

Ingram Publishing Services
Speak Your Mind Effectively!

The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it. It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others.

Dr. Carol Fleming provides detailed advice and scores of exercises for

• Understanding how others hear you
• Dealing with specific speech problems
• Varying your vocal patterns to make your speech more dynamic
• Using grammar and vocabulary to increase your clarity and impact
• Reinforcing your message with nonverbal cues
• Conquering stage fright

An entire section of the book focuses on communication issues in the workplace—interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help.

Publisher: San Francisco : Berrett-Koehler Publishers, Inc., [2013]
Edition: Second edition
ISBN: 9781609947439
Characteristics: xix, 239 pages ; 22 cm
Alternative Title: It is the way you say it


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